E-liquid is a consumable product, and as such, The Druid's Brew cannot offer a returns policy on any opened or partially used items.
Since taste is subjective, we do not offer refunds if you simply do not like the product. We recommend that you purchase a 10ml bottle of e-liquid to try before committing to a larger purchase. If you're a new customer, please contact us with any questions.
Please double-check your order carefully, as we cannot amend any mistakes once the order has been dispatched.
For items that arrive damaged, please provide a photo of the damaged product when reporting the issue. This must be done as soon as possible after receiving the damaged item.
If your item is found to be defective, you have 14 days from receipt to notify us