Privacy Policy

Privacy Policy

This privacy policy sets out how The Druid's Brew uses and protects any information that you give us when you use this website.

The Druid's Brew is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

The Druid's Brew may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 20/05/2018.


What We Collect

We may collect the following information:

  • Name and job title

  • Age (it is a legal requirement that we do not sell to under-18s, so we require your correct age)

  • Contact information, including email address

  • Demographic information such as postcode, preferences, and interests

  • Other relevant information for customer surveys and/or offers


What We Do with the Information We Gather

We require this information to understand your needs and provide a better service, and in particular for the following reasons:

  • Internal record-keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail.

  • We may use the information to customize the website according to your interests.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Cookies help us provide a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. Those sites are not governed by this privacy statement, and we recommend you exercise caution and look at the privacy statement applicable to the website in question.


Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using the provided contact form on the Contact Us page.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, using the above contact details. We will promptly correct any information found to be incorrect.

We do not store credit card details, nor do we share customer details with third parties.


GDPR - General Data Protection Regulation (GDPR) Compliance

The Druid’s Brew respects your privacy and is fully compliant with GDPR. Below is an overview of how we manage your personal data:

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, websites that referred you to the Site, and your interactions with the Site. This is referred to as “Device Information.”

Additionally, when you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment information (through PayPal), email, phone number, and age (for age verification). This is referred to as “Order Information.”

How We Use Your Personal Information

  • We use the Order Information to process and fulfill orders, including payment, shipping, and providing you with invoices.

  • We use the Device Information to screen for potential risk and fraud, and to improve and optimize the Site.

Sharing Your Personal Information

We share your personal information with third parties (such as PayPal, Shopify, and Google Analytics) to help us operate the business. You can read more about their privacy practices through their own privacy policies:

We also may share personal information if required by law or legal processes.

Your Rights

As a European resident, you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us using the information below.


Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to file a complaint, please contact us at:
Email: thedruidsbrew@gmail.co.uk
Phone: +44 7903 656255